To place an order please first visit our website https://www.northernfitness.ca/. Simply add the items you wish to purchase into your cart. After which you may proceed to checkout. At this point you will enter your customer information, select a pick
To speak to a sale representative call us at 1-844-667-8449, and select ext. 2 or send us an email to [email protected] expressing your wish to speak with sales. If you have a commercial inquiry, you can email [email protected] or
A longer lead time means the item isn't immediately available and will take more time to restock. The estimates on our shipping policy and checkout pages apply only to standard in-stock items. If your order includes other items without an extended le
We always strive to offer competitive pricing, but we're happy to price match whenever possible. Please email us at [email protected] with a link to the product you'd like us to match. We're always open to accommodating where we can!. Please n
If at any time there is an issue with the information on your order or you need to make any changes please let us know right away! It is crucial we have the correct information, especially if your order will be fulfilled through shipping/delivery so
If you wish to have an order held until a certain date please let us know in advance so we may confirm if it’s possible on our end. Please send us an email at [email protected]. Once we confirm, and the order is placed, we will ensure it is no
We currently only ship or deliver to addresses within Canada. Our local delivery and white glove assembly options are available for customers ordering to the Greater Toronto Area and surrounding areas. Should you require white glove installation for
Subscribe to our website's newsletter to receive updates on discounts, sales, restock announcements, and pre-order opportunities directly to your inbox.
Affirm is a payment plan that allows you to break down the cost of a purchase into a series of monthly installments. We offer Affirm with a 12-month/0% interest plan. Please note orders financed through Affirm are not eligible for refunds. However, t
You can contact Affirm directly through their Help Centre found here.Affirm was formerly known as PayBright.
Some items on our website do not have prices listed, typically these are special or custom order items. If you are interested in one of these items, please contact our sales team at: 1-844-667-8449, ext. 2. or [email protected] requesting a qu
Some products are subject to extended lead times if highlighted on the product page. Our lead times are based on supplier estimates and standard transit times to our Ontario warehouse. While they can change before the product arrives, we make every e
We guarantee that all the products we carry are 100% genuine and come with original manufacturer warranties. If you ever encounter any quality issues, please contact us right away at [email protected].
Yes, we have a newly renovated showroom in Toronto at 54 Six Point Road, Etobicoke, ON, M8Z 2X2, where you can explore a selection of our top products. Some items are available for grab-and-go, and our knowledgeable sales team is on hand to help you
Yes, if the item is on display in our Toronto showroom then you can certainly try it out before you purchase. To find out whether the item you're looking for is on the showroom floor, please contact [email protected] or 416-619-4900.
Our warehouse is currently available for pickups of orders placed through our website and showroom. Simply order online, and once you receive your pickup notification email, you can swing by to collect your purchase. Please contact support@northernfi
We accept the following forms of payment: Visa (Visa-debit included), Mastercard, American Express, PayPal, Affirm Financing, Sezzle, WeChat Pay, AliPay, UnionPay, Northern Fitness Gift Cards, Apple Pay, Google Pay, and Shop Pay. Please note we do no
We strive to keep our products in stock, but popular items can sell out quickly. If the item is expected to restock soon, you might still be able to purchase it with an extended lead time if we have a confirmed timeline with the supplier. We also rec
You will have the option to add a discount code or gift card at the checkout after you have added the items for your order to the cart.
The most likely reason a card is declined is that the information was entered incorrectly, the credit limit was exceeded, or you are attempting to use a method of payment we don't accept. If the issue persists feel free to reach out to us at 1-844-66