Northern Fitness

Affirm is a payment plan that allows you to break down the cost of a purchase into a series of monthly installments. We offer Affirm with a 12-month / 0% interest plan. We also offer the same service via Shop Pay Installments.Please note orders financed through Affirm or Shop Pay Installments are not eligible for refunds. However, they are subject to the same return policy for store credit or exchanges.

Affirm is a payment plan that allows you to break down the cost of a purchase into a series of monthly installments. We offer Affirm with a 12-month / 0% interest plan. We also offer the same service via Shop Pay Installments. Please note orders fina

What is Affirm?

Placing Orders

Service Appreciation Discount

Do you offer commercial sales?

How do I change/cancel my order?

About Us

Hours and Locations

Price Matching Policy

Discount Code Policy

First Nations People’s Sales Tax Exemption

General

How do I cancel an order?

How do I cancel a pre-order?

What is your return policy?

What is the return process?

How do I return an order after I receive it?

How long does it take to process a refund?

How long does it take to see a refund on my statement?

Returns, Exchanges, and Refunds

How do I know when a product is in stock?

What is a special order item?

Can I order something that isn’t on the website?

What’s the difference between pre-order and email when available?

What if an item does not have a restock date?

Product Availability

Bowflex/Schwinn/Nautilus Contact

I have a quality issue with my product. Can you help?

How do I get new parts or service for my product?

How do I register my warranty?

Do you have any used items for purchase?

Warranty & Service

Are your plates & dumbbells sold individually?

Can I use the NUOBELL 50-80 LB Kit on my KG NUOBELLs?

What are "Collars"?

Product-Related

How long does it take for my order to ship out?

Non-purchaser Pickup

Shipping, Delivery, & Pickup

How do I place an order?

Can I speak to a sales representative directly?

What does it mean if I see a longer lead time on a product page?

Do you price match?

How can I update the details on my order?

Can I hold an order until a certain date?

Why can’t I order a product to my address?

How do I find any ongoing discounts, sales, and promotions?

How do you contact Affirm?

Why do some items not have prices on the website?

How accurate are your lead times?

Are your items genuine?

Do you have a showroom?

Can I try the item before buying?

Can I purchase directly from the warehouse?

Which methods can I use to pay?

What if the item I want is sold out?

How do I enter a gift card or discount code?

Why was my card declined?

Customer Wants To Order Over The Phone

What is Affirm?Updated 2 months ago