Northern Fitness

<p id="isPasted">Our website is updated in real time, anything that says &#x201C;buy it now&#x201D; is currently in stock**, or will be receiving it soon. All purchasing is done through our website, and you will have the option for delivery/shipping/pickup.</p><p>**Exception being special order items - these are items that have a several week lead time**</p><section id="isPasted"><p>We offer pre-orders on select items that are not currently in stock, but are expected to arrive on incoming shipments. Lead times will be indicated on the product page near the &quot;Add to Cart&quot; button.</p></section><p>If you wish to confirm the status of your order, please email us at <a href="mailto:support@northernfitness.ca">support@northernfitness.ca</a> or give us a call at 1.844.667.8449 ext. 1</p>

Our website is updated in real time, anything that says “buy it now” is currently in stock**, or will be receiving it soon. All purchasing is done through our website, and you will have the option for delivery/shipping/pickup. **Exception being speci

How do I know when a product is in stock?

Product Availability

Service Appreciation Discount

Do you offer commercial sales?

How do I change/cancel my order?

About Us

Hours and Locations

Price Matching Policy

Discount Code Policy

First Nations People’s Sales Tax Exemption

General

How do I cancel an order?

How do I cancel a pre-order?

What is your return policy?

What is the return process?

How do I return an order after I receive it?

How long does it take to process a refund?

How long does it take to see a refund on my statement?

Returns, Exchanges, and Refunds

What is a special order item?

Can I order something that isn’t on the website?

What’s the difference between pre-order and email when available?

What if an item does not have a restock date?

Bowflex/Schwinn/Nautilus Contact

I have a quality issue with my product. Can you help?

How do I get new parts or service for my product?

How do I register my warranty?

Do you have any used items for purchase?

Warranty & Service

Are your plates & dumbbells sold individually?

Can I use the NUOBELL 50-80 LB Kit on my KG NUOBELLs?

What are "Collars"?

Product-Related

How long does it take for my order to ship out?

Non-purchaser Pickup

Shipping, Delivery, & Pickup

How do I place an order?

Can I speak to a sales representative directly?

What does it mean if I see a longer lead time on a product page?

Do you price match?

How can I update the details on my order?

Can I hold an order until a certain date?

Why can’t I order a product to my address?

How do I find any ongoing discounts, sales, and promotions?

What is Affirm?

How do you contact Affirm?

Why do some items not have prices on the website?

How accurate are your lead times?

Are your items genuine?

Do you have a showroom?

Can I try the item before buying?

Can I purchase directly from the warehouse?

Which methods can I use to pay?

What if the item I want is sold out?

How do I enter a gift card or discount code?

Why was my card declined?

Customer Wants To Order Over The Phone

Placing Orders

How do I know when a product is in stock?Updated 2 months ago